Shipping policy

Shipping Policy

Thank you for supporting our small business! At Mellow Mystique, we carefully handcraft and package each bracelet with love and care. Please read our shipping policy below:

Processing Time

All orders are handmade to order. Please allow 2–4 business days for processing before your item is shipped.

Shipping Rates & Times

We offer standard shipping via Royal Mail (or your preferred courier). Estimated delivery times:

• UK Standard Shipping: 2–4 business days

• International Shipping: 5–10 business days (varies by location)

Shipping rates are calculated at checkout based on location and order weight.

Tracking

Tracking numbers will be provided (if applicable) once your order has been dispatched. Please allow up to 24 hours for tracking information to update.

Shipping Delays

Please note that we are not responsible for delays caused by postal services, customs, or unforeseen circumstances. However, we will do our best to assist you with any issues.

Incorrect Address

Customers are responsible for ensuring that the shipping address provided is correct. We are not liable for orders shipped to incorrectly entered addresses.